Skip to main content

United Way Celebrates 2-1-1 Day


United Way Celebrates 2-1-1 Day

Make the Right Call


Baytown, Texas:

February 11, is 2-1-1 Day.  United Way’s specially trained HELPLINE specialists are good listeners, blending understanding and expertise to provide information and referrals drawn from a comprehensive database of social services.

Whether you need help finding child care, food stamps, care for an aging parent or a haven from domestic violence, 2-1-1 is the number to call when you don't know who to call.  The call line is open 24 hours a day, 7 days a week.

Nationwide, more than 13 million requests for help were answered in 2016, with the highest request being 3.9 million assisting those with housing or utility assistance.  Texas is one of the 42 states which 100% of the population is covered. Nationwide, 93.5% is covered by 2-1-1 services. 

“I can’t say enough about this community program,” stated Amanda Rackliff, Director of Marketing and Resource Development for United Way of Greater Baytown & Chambers County (GBACC).

“2-1-1 Operators have an extensive list of services to offer Baytown and Chamber County residents,” added Rackliff.  “Baytown and Chambers County residents can call 2-1-1 to find local food banks, community meals, after school programs, employment centers...and the list goes on and on.”

The 2-1-1 Texas/United Way HELPLINE, based in Houston, answered a record 972,600 calls for help in 2016. Basic needs, like food, utilities and health care, topped the list of requests last year, followed by rent assistance and help finding shelter.

For more than 70 years, United Way of the Greater Baytown Area & Chambers County has tackled our community’s most difficult issues in the areas of education, income, and health.  For more information about your United Way, visit: